A small group of ICA volunteers, along with volunteers from other groups such as community patrols, monitor the City Safety CCTV cameras based at the Wellington Central Police Station in Victoria St. More volunteers are needed to cover the core nights – Wednesday (‘student night’), Friday and Saturday nights.
The attachment below provides details on what is involved and who to contact.
CCTV You can make the difference
If you would like to talk with a volunteer to find out what it’s like, just email (using email in top right-hand corner) and someone will be in touch with you.
6 – 7 pm at CQ Hotel 213-223 Cuba St
Carol Wahrlich, Customer Service Manager
Ever wondered what happens to your enquiry when you contact the call centre. Carol is going to tell us about the internal process; the relevance of the reference number, what happens to the information you provide re the issue/concern/complaint, how long you should wait before re-contacting WCC if nothing happens, what you should do if repeated requests do not bring results.
Emma Titcombe, Safety Advisor Community Services
Emma is going to give us the low-down on what the council is doing about graffiti in the inner city, what support residents and businesses can get to deal with the problem and what in turn they can do to help to the council.
Gary Haddon, Local Host Team Leader
Up and running since late last year the Local Host team is proving to be a very valuable addition to the council’s services. Gary will talk about the Local Host role, not to be confused with the old Walkwise, and the council’s vision for the Local Host service.
16 people attended the meeting on 9 October to hear from Matt Boyce, Community Engagement Sergeant, about the application process for people interested in monitoring the CCTV cameras and how it will work. Monitoring will start once sufficient volunteers have been approved and trained.
- Complete the attached POLICE VOLUNTEER APPLICATION FORM and post (address on the form) or scan as a pdf and email to Matt Boyce (firstname.lastname@example.org).
- As volunteers are working in the Police Station they have to be screened (hence the detail on the form and the full application process). Volunteers will be issued with ID/swipe cards to access the CCTV monitoring area.
- Applicants are advised when the initial check is completed and receive a letter outlining the role and requirements. A formal application is then required for the District HR team to review prior to the applicant being approved as a volunteer.
- Room is at the Central Police Station, Victoria St.
- Will be room for two volunteers to work at one time. Training will be provided prior to starting on using the equipment and on what to look for. Volunteers will monitor a number of screens and will make the decisions on which screens warrant closer attention based on what they see. Volunteers will be able to adjust the cameras to see what is happening.
- Room is close to the Watch house where a Snr Sergeant is based who will be able to provide advice when needed. Volunteers will be linked into the wider communication network to be able to report activity and/or focus on particular cameras if necessary and provide information on what is happening in the wider area.
- 20 volunteers are needed to start roster, and aim is to get a team of 30+ volunteers to make the roster load reasonable. Police trainee applicants (ie, not accepted yet) will be part of the volunteer team, suburban community patrols and senior secondary students will also be approached
- Volunteers will be able to select their rosters (intention is to use a web-based calendar that volunteers can access). Long-term ideal is to have someone administer the roster.
- Initial focus will be the peak times Friday and Sat (6pm – 5 am) on both nights. As volunteer numbers increase, it will be extended to Wed (6pm – 1am) as well and possibly Thurs
- Each roster is envisaged to be 3 – 4 hrs (this is based on the roster lengths at other centres where volunteers are used)
- Volunteers interested in monitoring at non-peak times will be able to do so to see if it’s warranted.
- An area is available for volunteers to have a break (tea, coffee, biscuits (chocolate apparently!) – volunteers are not being monitored on how long they’re watching the screens during the shift
- If volunteers are not available for all slots, the cameras will not be monitored unless the Police have resources to do it.
If you have any questions, you can email Matt Boyce (at the email above). If you have friends, family or colleagues who may be interested, please pass this information on to them.
Are you interested in helping improve the safety and security of the inner city? Come to the next ICA meeting to hear all about it.
When: Tues 9 Oct, 6 – 7pm
Where: CQ Hotel, 213-223 Cuba St (upstairs
As part of the Police’s Prevention First initiative in the CBD, announced in late August, volunteers are sought to be part of the rosters to monitor the CCTV cameras sited at the Wellington Police Station.
Come and hear Sergeant Matt Boyce outline what is involved in being a volunteer – the application process, training, rosters. Rosters can cover day, early evening, night – so there is likely to be one that suits you!
Safety and security issues have been discussed at previous ICA meetings. This is an opportunity to help improve safety and security for all residents and businesses.
I encourage you to come along and hear about it and put your name forward.
You may have seen the press release on Stuff last week on the launch of this initiative and the articles in the DomPost – and the reference to ICA being involved in monitoring the CCTV cameras. This topic – and ICA’s potential involvement – has been raised at several of our meetings on safety and security. We will find out more from the Police and WCC about the process and distribute this to members. A similar arrangement with volunteers operates in Hutt City.